What is an Encryption or Security Key?
Your security key is very important as it's the only way to retrieve your account and messages in the event of data loss. It allows you to retrieve your account especially if you need to switch devices. Your chats are end-to-end encrypted, meaning no one, not even FYI, can access your messages.
Where can I download my encryption or security key?
- Navigate to your Profile Tab.
- Press 'Settings' and select 'Encryption Key'.
You'll then be prompted to enter your phone’s passcode or use Face ID. Once authenticated, follow the steps on your device to save your encryption key.
iOS
Tap Save > Save Image
Android
Tap Save > FYI Download
Note: If you are not prompted to enter your passcode, you will have to ensure you have a passcode enabled on your device. Otherwise, you will not be able to view the QR code.