Logging into your FYI account on a new device is simple! First, follow your manufactuer's instructions for getting your new device running:
How to restore your FYI account without a backup:
- Download FYI from the App Store or Google Play Store
- Enter your phone number
- Enter OTP code
- Confirm your name and profile picture
- Import your Encryption key
How to restore your FYI account with a backup:
After you restoring all phone data from backup,
- Open FYI
- Enter your phone number
- Enter OTP code
- Confirm your name and profile picture
Note: FYI should automatically detect your Encryption key from the device backup, however, if not FYI will prompt you to import your Encryption key.
New phone number:
Unfortunately, at the moment there is no way to transfer accounts to a new phone number. You can still log in with the new phone number, however you will need to enter your encryption key every time you log into the app.