Logging into your FYI account on a new device is simple. First, follow your manufactuer's instructions for getting your new device running:
How to restore your FYI account without a backup:
- Download FYI from the App Store or Google Play Store.
- Enter your phone number.
- Enter OTP code.
- Confirm your name and profile picture.
- Import your Encryption key.
How to restore your FYI account with a backup:
After you restoring all phone data from backup, follow these steps:
- Open FYI.
- Enter your phone number.
- Enter OTP code.
- Confirm your name and profile picture.
Note: FYI should automatically detect your Encryption key from the device backup, however, if not FYI will prompt you to import your Encryption key.
New phone number:
Unfortunately, there's currently no way to transfer your account to a new phone number. You can still log in using the new number, but you'll need to enter your encryption key each time you access the app.