We are working on creating video tutorials to guide users through FYI, but for now, refer to our website for educational videos. You can find guides for most of FYI's functionality here on the Features page.
To get information on how to download FYI visit this link.
Visit this article.
You can turn off notifications for a specific project by muting it. After muting a project, you will not receive new chat or editing notifications. Learn how to mute a project by visiting our article here.
The size limit for uploading files to chat is 2GB. If you try to send a video or other media file that is greater than 2GB, it will not upload.
To upload a file that is greater than 2GB, you must compress the file when prompted by the app.
Who can make announcements on Projects?
Project editors, owners, and admins can make announcements on projects. To make an announcement, refer to this article.
It is not possible to change your phone number on FYI. You can still log into FYI using your encryption key; however, you will need to continue using it every time you want to log in.
No password necessary! You can log into your account on a new device by importing your encryption key and using your phone number to log in!
If you delete the FYI app, your information will be stored safely on your account. It is important you keep your encryption key to guarantee access back into your account. Once you've re-downloaded FYI and logged back in, your messages will repopulate within a few minutes.
As we provide you with the Services, we collect information in these four general categories, which we further describe below.
· Information you provide us when using our Services;
· Information we collect automatically;
· Information we get from third parties and offline sources;
· Any other information you choose to provide to us.
On the iPad, FYI is just a copy of the mobile version stretched to fill the bigger screen size.
If you are experiencing any issues with iPad version, please let us know here - FYI | Feedback form
The FYI desktop app has officially launched in the App Store for MacOS users only.
The mobile app and desktop app are visually the same, but to login FYI on the desktop app you need an account on a mobile phone. Check out this article for more details.
No, you must sign up on FYI on the mobile app to use the desktop app. To use FYI on desktop visit this article.
Yes, you can use the mobile app as a standalone app. You can use the mobile app to sync your account on the desktop app, but it isn't necessary.
To collaborate with FYI please contact us here.
Please contact us here.
Yes, visit our socials page for more information.
Visit this article to see career opportunities at FYI.