If you are trying to log in to FYI but are not getting the OTP code via text message, try the following steps:
- Make sure you entered your phone number correctly.
- Check your network connection. Having a poor network connection can delay SMS messages. Force quit the app and attempt to log in again.
- If you filter your text messages from unknown senders, check the "Unknown" senders tab in your SMS messaging app.
- Check with your phone service provider. They may be filtering your messages.
If you are still unable to receive a confirmation code or have any other issues when trying to log in, please contact us.