Troubleshooting
- Project with Screen Security enabled won't Airplay
- Profile name is incorrect for other users
- FYI app crashing, What do I do?
- Why am I blocked after requesting one time password codes?
- Why can't I message a user?
- I can't create a project
- I accidentally deleted my project. What can I do?
- I can't hear the other person's audio on a call
- I can't send messages in a Project's chat
- I didn’t receive an OTP (one time passcode) by SMS. What do I do?
- I can't see my contacts on FYI
- I can't connect to the FYI app
- I only see 'Undefined' in the chat
- I can't see voice note transcriptions
- I can't find a voice note in my search results
- The app is taking up too much space on my phone. What can I do?
- I'm on a group call and can't see one of the members, but I can hear them. What do I do?
- I can't login to the app
- I am getting too many project notifications
- I can't share a project with another person
- I can't see anything in a project
- Why does my app keep flashing "Connecting"?
- I can't find a file that I sent in a chat
- I can't see the content being shared on a call
- Why am I not receiving any notifications?
- I can't hear any audio from my bluetooth headset on a call. What do I do?
- I don't see comments on a project after clicking on the notification
- My files are not uploading or sending
- I keep getting kicked out from a video call. What now?
- I keep getting stuck on expanded screen while syncing. How do I get out?